 | CUSTOMER POLICYThe CHARTOPLASTIKI company sustains customer - centric, progressive, multi-leveled and strict orders management policy. Its goal is the best comprehension and the focused presentation of ideal solutions. Afterwards, the elemental description of the process of the progress in different actions: - Leaflets for the presentation of the products and the services.
- Instructional contact between the company’s supervisor and the customer.
- Evaluation of the needs and definition of the object.
- Cost accounting in advance.
- Preliminary study and presentation of technical solutions.
- Creativity and conjectural suggestions.
- Final definition of the object.
- Final cost accounting and pre - arrangement of the delivery time.v
- Final presentation of the total object.
- Customer’s approval.
- Preparation and promotion to the production line.
- Products packaging in accordance with the customer’s needs.
- Pricing and temporary storage.
- Transfer to the customer’s place by privately owned vehicles or transfer to freight companies for the shipping.
- Periodic contact with the customer from the company’s specialists assigned for the information on issues that concern the effectiveness, the acceptance and the practicality of our products.
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